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Vehicle was substandard based on previous rentals from this company. Expressed concern to Kelling and she showed extremely poor customer service. When I returned vehicle I reiterated my concerns and nothing done. Poor attitude. Rate quoted was different than what was given. Will be following up with manager. I have rented many times with this company and generally happy with them. When I've rented from the 7Me Beach recvd poor cars but not from airport location.
The rental fee was about twice the fee i usually pay. I am not sure if it is due to the merger or the fact I booked the car late. I will give it one more try next time I am in Grand Cayman.
Andy's has been a great place to rent cars for us. The only suggestion I would have is that they need to consider having more people at the check in desk during surge times, as the waits can get long, and the staff are not overly speedy. But the cars have always been clean, and reliable, and the rates have been very good.
I LOVE Andy's. We rent from them every time we come to the Island and are never disappointed.
My vehicle was presented in a very poor mechanical condition an I had to reject it. The staff gave me an alternative vehicle that proved to be very good. However it appears I may have been given another renters vehicle leaving them to find an alternative rental agency
We were very happy with the service, the car and the timeliness of pick-up and drop-off. Thank you very much.
Andy's has always been great for us!
I was only customer. Took over 10 minutes to find car in lot. Brought us dented up dirty car. I asked if something else available I was basically ignored.
We were very happy with the very good deal we got from Andy's on a 7 passenger van, and found the staff helpful and the location/rental process very convenient!
Short walk at airport to office, but about same distance as other rental agencies. Has second location on west bay road, which is convenient to hotels, etc.