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The check-in process was extremely slow and could be greatly improved with some updates to Andy's technology. Too much paperwork processing for customers even with prior reservations caused over a 30-minute wait for just 3 or 4 people ahead of us.
Andys is always the best. Wouldn't rent anywhere else on GCM
Service has always been great here. Been using them for the past 10+ years. We actually got a flat tire and they immediately came out to where I was staying and fixed/swapped out the car for a new one. Process was super easy and they were extremely helpful!
Extremely slow despite only 1 other customer; waited at least 30 min between finishing paperwork and receiving car; later customer got their car before us (same type); employees were not friendly and on the verge of rude. Service has declined since the last time we rented with Andys. Disappointed and not pleasant way to start vacation.
Loved this agency
The staff was courteous and knowledgeable about the area and answered all of our questions promptly
Reservation was for 7 of us and the vehicle provided would not fit that comfortably at all. They quickly turned around and cleaned a larger minivan for us. All in all satisfied and would rent again.
Car had 45,000 miles; squeaked terribly everytime you accelerated; was completely beat up on inside and out. Not one of our better rentals from Andy's who we have used many times before.
Waited for over 2 hours to get the car. Did not get the car we reserved even though we had reserved it months in advance.
5 th time rentinting from Andy's car rental.Becky was excellent again.Keep up with the great work.
See you soon
Knowles Family