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Excellence prevailed in all aspects of car rental. We are frequent customers
Only issue was Ac side vents ok but center one not working
after 2 days the car wouldn't start so we had to take a cab. The next day they brought us another similar car and agreed to reimburse me for the cost of the taxi. I was very pleased with your service in this matter.
love convenience at airport
The compact car I rented felt a little under-powered and braking could be an issue after going through large puddles (of which there were many during my trip). This is probably not the fault of the agency, but it might determine my choice of car type the next time (e.g. get a full-size). This said, the car was perfectly adequate for most of the driving I did. Since people drive on the left in Cayman, a "request right-hand drive" option on the reservation page might be interesting for Andy's.
Booked car online and price did not change. No extra charges or hidden fees.
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Very good
The car locking system was broken. It often left some doors unlocked and did not allow us to use the remote locking feature. That was quite a hassle for the amount of traveling to places that we did. The person who checked us in did an excellent job, and even suggested places for us to visit. She asked the gentlemen who took us to our car to tell us how to go to the hotel, but he did not and in the busy- we forgot to remind him. That was quite an adventure trying to find our way!
Return was fast! They dropped us off at the airport! Thanks!