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The first van we rented had no brakes. We returned it for another van which had no working air conditioner. Finally returned that van and you had no vans available to rent me. So I went to Marshalls and rented a van of superior quality compared to what you rented me
We went through three Jeep Wranglers before we were provided one that had a working top...but the staff was quite helpful in trying to get us one that was acceptable. Upon returning, they were severely understaffed with no one available to "check out" the vehicle...so we just left it to catch our flight.
The desk didn't have any record of my request for a rental. They said it always happens when you book on line. I pulled my confirmation up on my iPad. They didn't have a car for me and so I waited for an hour until this could be figured out. I believe they gave me someone else's car. I was given a 20% off to make up for the time and trouble. I'll be visiting Cayman in July and don't know if I'm going to rent again with Andys.
Excellent service and value! Thanks so much for making a great trip easy in terms of car rental!
It would be beneficial to have more van type vehicles available, especially during high traffic seasons.
I have rented from Andy's for the thirteenth time. I would never rent from anybody else. I have recommend Andys several times to people on Facebook that are going to the Caymans for the first time and they will always thank me afterwardsa
Andy's is a fine establishment. The van they rent us every year (it seems like its the same one each year) is fine for our family, but is old.
The car I rented was pretty old and has 45,000 miles. This the worst car I have had in the many years I have been renting from Andy's/
Helpful and courteous staff. We decided to take a smaller car, since we wanted right hand drive.and the larger car we had reserved had left hand drive. The agent spent time with us while we worked it out and got a discounted price. We had no problem with the car. AC was great. Upon our return, we were able to leave our luggage there while we went out to lunch and then came back and returned the car.Best price on the island and will rent to over 70 drivers- many other companies will not.