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The vehicle was clean and in good condition. The office personnel were competent but could be more friendly.
I have used andy's on 4 or 5 occasions without any problems.
Staff timeliness is always dodgy, but my sense is simply that there could be additional staff at busy times OR that folks arriving for vacation need to calm down and be more patient. If it is the latter (which I understand!) perhaps a cheerful sign encouraging renters to relax and be patient would smooth the experience. The rate. car etc. were terrific!
Our experience was smooth in both the pick up and drop off policy. We have used Andy 6 times now and will continue to use them as long as the service level continues.
We have rented from Andy's many times. This last time was the best.
Liked the new KIA Optima. Keep up the good work.
Have used Andy's for years and always get a great vehicle with Great service.
We rented from Andy's for years and a few years ago we tried other companies for a better rate...slightly less expensive but old, old cars that we PRAYED would make it to and from airport. Never again...Will only use Andy's!
great job!
When I come back I am using you again. Service and the car was perfect. I will refer any friends or family to you anytime! Thanks!
Andy's is always courteous and helpful, we will keep using and recommending Andy's to friends and family. Thanks for the great service and we will see you again on next trip. Dave & Mary Anne