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Requested a 4 door jeep and got a 2 door that was in poor condition
Seats were hard to move which made it hard to get in backseat. Lots of internal rust and scrapes and dents.
Wiper blades worn out and shocks and front end worn out. Returned
2 door and got a 4 door that I originally requested and top leaked wiper blades worn out
Brakes went to the floor to stop. Price was same for both which is wrong and both had over 60,000 miles and needed
Total make over
rented many from andy before
Said they did not have our large van available. There were several on the lot and several keys on the board. Gave us a minivan with no AC. They also were kind enough to give us a compact in addition at no charge, which was nice but not convenient. I called and requested a replacement minivan. They brought it to me, but had no rear seats. They brought it back with seats. It was grinding. I brought it back and they replaced it with my original large van. All was then finally ok. Too much!
Rental experience was good, everyone helpful. Wanted a jeep for the island and the car was in rough shape, 65k miles. Couldn't see out the back or side windows (sun damage), rear door didn't close properly (bent) and roof frame was damaged and wouldn't go down properly. Jeep price was similar to other locations but seemed like an older model. Andy's was a nice experience but the overall condition of the vehicle was poor and that is the reason for my ratings.
The Jeep we rented could have been in better condition.
Our car rental was not for consecutive days and drop-off as well as pick-up where at different locations. Andy's handled this with no problem and all went very smooth. Thank you.
I am a faithful customer for many years. The service is always excellent and the price is always what was agreed upon or better
The queue is always long at GCM when the flights arrive... We are always looking for better value.
We have used Andy's for about 12 years. We like the convenience and have never had an issue with the cars.
I have rented from Andys for ten years. Although typically a good company, this year they failed to meet a fair standard of service. It took me twenty seven minutes to get Jeep keys and I was first in line. Incompetent or new, I'm not sure. The Jeep had 52,000 miles on it but the interior looked as though 152,000! The arm rest had large cracks in it and it just frankly looked worn out. Any speed over 45 it shook as if it was coming apart! Not safe! I think you have always been better than this!
We use Andy's every time we go to Grand Cayman. Good, clean, dependable vehicles at a good price!