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Our first choice was a convertible, and there were none available. We got a Jeep Wrangler - it was showing some wear, but overall it was a nice vehicle for our trip. The seatbelt jammed, and they happily exchanged it for another Jeep and gave us a discount for the trouble. We probably could have called and asked them to bring one to us, but we were planning to be out that morning anyway. Overall, good service and experience.
The vehicle was dinged/scratched up and the right side light was falling out. It was hard starting and the belt squealed a lot. Other than those issues the vehicle operated great.
Will come back next year for 6 weeks
There was one person working with many waiting in line
The car was old, Dirty and the AC worked poorly
We rent all over the world and this was by far the worst car we have ever rented
When we returned the car a man who was cleaning the cars walked by us after I asked him what we need to do and pointed to something and said nothing.
Not a well run company. Horrible car.
Would never recommend this company to anyone!
Prompt and efficient service
Would use you again
Mrs Wilkinson
The jeep was in horrible shape, there were many broken parts, the air conditioner made noise, zippers were broken & essentially the top was a project to keep secured any time we drove. Very disappointed overall.
Pricing could be better for long term customers. I have rented from this rental agency for more than 10 years and yet I get charged same prices as first time renter. Not good customer loyalty.
it was not peak time when we arrived at Andy's at airport, but the process took a long time with only one other person in front.
However, the return process was very speedy and uncomplicated.
We did have a minor damage to the car but had paid the full waiver and no fuss whatever was made.
Not cheap by UK standards but the cheapest comparison in Cayman.
Would use again.
The car was several years old and while not in disrepair, was dirty on the inside. I requested a car with the steering wheel on the right hand side since we were driving on a British Crown island in the Caribbean, but all of the newer cars were left hand drive. VERY DIFFICULT to drive on the left side of the road! We chose the older right hand drive over the newer left hand drive. This agency was considerably less expensive ($100 USD over a 12 day rental period) even with full insurance coverage
Very friendly staff. Airport location was very convenient, and car provided was perfect for our needs. Will definitely rent from Andy's again if we return to Grand Cayman.