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Initial vehicle had to be exchanged due to very poor quality, very high mileage, excess tire wear, mechanical issues. Replacement vehicle was delivered to me and was satisfactory.
The Rental was handled professionally
Thanks!
Absolutely love dealing with Andy's when I go to Grand Cayman. I love to support local business there and would not rent elsewhere unless a huge price difference.
great position at the terminal building, fast service
Felt vehicle small for "mid-size", made rattling noise. It served its purpose, but we have generally received better quality cars from Andy's. Having said that, larger car was offered when became available later, but we deemed not worth the trouble once we had made the double trip from airport.
A bit of a wait in line to get the car.
My vehicle had the engine light on, but they told me it was just a sensor. Everything did work on it, but, they should have addressed that before they rented it out.
The car seat was filthy.
They could use more counter help.
The jeep was not ready. we had to wait 1 hour. It was old. The rear view mirror fell off within 1 block of leaving the store.
Wonderful experience as always!
I live across from Andy's on SMB so there was no pickup but she waited on me swiftly. very helpful