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The rate for the car rental was great but the car had many flaws in it. It was really beat up and in bad repair. I would have liked to have had a better car for use for the week but I would rent from you again.
No other comments
exceptional staff and very helpful, good rates and overall awesome to rent a car from.
extremely unreliable car
Small Suzuki 4-door. Great for Cayman. But: Speedometer only read kmh when speed limits are posted in mph. Tailgait had problems staying up/open (three of us were hit on the head). Tail light secured with duct tape. Door lock remote broken. Gas cap and tailgait levers hidden under floor mats - difficult to find. No owner's manual. Returned to discuss issues. Little concern. Was told it was my job to fill windshield washer. On return to airport brusk clerk showed no concern for problems.
Excellent service and friendly experience!
Great service!
Vehicle satisfaction: The car battery died after a few days and it took 45mins to get a replacement car, but the replacement car worked well.
Good value for money: We rented the same car for half the price on our last visit in September.
The vehicle we rented, a Suzuki SUV, was a decent vehicle overall, but it sounded like it had some engine problems. It almost stalled a couple of times during the week. Also, the remote on the key didn't work. Not a big deal. But overall we were satisfied with the car and the staff was excellent.
value was good - not a fancy car but good enough for our needs - very convenient to airport
The staff was great except with knowledge of distance of Rum Pointe. Too far to drive and get back for cruise. Wasted day driving!! Vehicles were not what we reserved and then when finally got a jeep it was not great condition. Expected a better vehicle for what we paid.