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We have visited Cayman every year for the last 12 years and only had a bad experience the first year when we did not rent from Andy's! since finding this fine group of people our auto rental experiance has been flawless. I am an elite member of one of the competitors on the island but would not even consider renting anywhere else.
The car we got was pretty crappy.
The vehicle was smaller than advertised, not as clean nor maintained as well as with a typical "bigger name" rental company.
A/C quit on first car, but exchange was made promptly by agent at Morritt's on East End.
Great little car for a great price!
Several interior trunk panels/lining kept falling off every time we accessed the truck. In a number of cases, the loose panels prevented the trunk from closing properly. Either remove the panels or fix them - easy solution either way.
I would highly recommend renting and trusting this company in Grand Cayman. No worries, no problems!!
There was only 2 people at the counter and several people waiting in line. Same with returning. We stood under the returning sign while a new person walked in to the reservation line to return and was helped before us.
I wasn't satisfied with the vehicle. It was too small for 5 adults and luggage. But, I loved the fact that it was a jeep. You really need 4 door jeeps. All in all, it was a great experience and will rent from you again if we ever return. Thank you.
Awesome service!! The agent even found a bag we left behind in the car!!! Thankfully!!!!! Agents are always consistently pleasant and helpful!
There were several people in line to rent a car but only 2 clerks actually waiting on people; there were several employees walking around apparently doing nothing; it would be appreciated if there were more employees to actually help people get their cars and reduce the waiting time. My rental vehicle needed the air conditioning system re-charged with refrigerant as it did not cool properly.