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Staff was nice and efficient and the location next to the airport is very convenient.
As a deaf person, communication went smoothly when picking up the car. As well as making an adjustment to add one more day.
Customer service excellent. Car itself was average. Older vehicle, USB port didn't work to charge my phone. But otherwise ok
Car seems a bit "worn"
After many rentals this year we were completely disgusted with Andy’s. I understand rates went up from winter 2022 but with no loyalty discount and your increase we ended up paying 250% more this year. Considering we rent a car for 575 a month with full insurance from a competitor we certainly will not be back.
We had an issue with the car not starting- battery was dead. However, I called the 1 800# and an agent came and jump started car within 60 minutes.
I was happy with the service and my wife and I always rent from you when we are on island :)
Did not get the name of the woman that check us in around 1:45pm on Friday 3/17/23 but she was AWESOME! She deserves a "That a girl"
She had a great personality (and I am a bit of a jokester) she answered all of our questions, and got us safely on our way quickly!
We had a Racy Red KIA, with about 1,800 miles on it.
Andy's is a local rental agency, not a big name world wide company, but hands down BEST service I ever had!
Next trip to the Cayman's, I will be in a Andy's rental car again!
To
The car was nice, price was a little higher than I would consider a "good value". I'm still going to be shopping around for a better rate next time. There was a reasonably long wait to get my car (45 minutes?) vs normal (10 min) in the US. Staff was super nice, although I have to say it felt a little slow overall. Maybe just "island time". Rental return was quick and easy.
Grand Cayman over spring break is not a cheap place to rent a car, but Andy's rates were competitive and the staff was great! Nice to rent from a local company.
Great agency - rented from them many times through the years.