Apex
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I think a bigger sign on the gate would help me find it and easier access to the office via the obstructed door. Everything else was great and I am happy about the service.
Excellent customer service and attention to detail.
10 plus years of renting with this Agency and address any issues or concerns l may have.
Excellent service as always
When we brought the car back, the lady sitting at the reception desk didn’t even said hello nor looked at us. She was very slow, taking care of two other customers. About 15 minutes later, she told us we ignored her when she asked « How may I help you? »!!! My boyfriend never heard her said that and I did, but I was sure that she was talking to a customer on the phone, as she never looked at us AND she was wearing headphones. We had a plane to catch and this was very stressful for us. :/
This is my second rental. Love the Apex Kingston team. Easy to work with. Honest and upfront. I could have done well with a discount, but I am satisfied.
William in Kingston was great. I took the older car for a week as it was one of the few available and some renters had extended their rental of the newer ones. When one became available, William called and I picked up, just paying the cleaning fee which was fair. Very pleased. Reasonable company. Thanks.
Rented twice before. 2 times Kingston, this time Montego Bay. Even though it was high season, 3 choices were available. I chose an older, slightly noisier model this time (definitely not as fancy as the last two, but it averaged 10.5km/L which was unexpected ). Ms Forbes was great to deal with. Thanks again.
The car was in perfect shape and great to drive. We also were running late for our flight and Apex sent a driver to meet us and pick up the car from the airport!
William is always very helpful
Company could considering invested in more of economical vehicles.