The staff was friendly, and curtious but also unprofessional. I received a text from an unknown number asking for my driver license information prior to pickup. I refused. The car had less than 1/4 tank of fuel, stained interior, damaged and loose front fenders, one window didn't work. and the car vibrated at speed.
The service provided by William and his team at Apex Car rental was exceptional. The contact prior to us collecting the hire car reduced the time needed to complete the paperwork. We received a warm welcome at the airport and William went out of his way to ensure everything was perfect whilst maintaining a sense of professionalism. I would have no hesitation in recommending Alex Car rental and they will be my first choice for any future car rental when travelling to Jamaica.
Thank you 😊
I think a bigger sign on the gate would help me find it and easier access to the office via the obstructed door. Everything else was great and I am happy about the service.