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We booked a rental on line for 3 days with the car to be picked up at 8:30 am. When we arrived at the rental shop it was shut so we waited around for a while as there was no answer on the phones. After waiting an hour we finally got hold of someone on the phone only to be told there was no car available and our booking was cancelled. No apologies or anything. Terrible service and experience.
Excellent experience.
I was a bit nervous at first because I arranged for the car online. Before my trip started, the agency contacted me to confirm reservations and notified me that someone will be at the Airport to pick me up. Once in Jamaica; all was wonderful, it was so good and affordable that we extended the duration of the rental with a simple call! If your are in need of a reliable, efficient Rental Company, choose Apex.
Not enough petrol in car to start with, improvement needed. No room for negotiation of rates, as rates are fixed.
Staff was on time on my arrival.
The car worked like it should, very reliable.
Staff was a little late picking up the vehicle before my departure.
Very helpful when we lost the use of the car for a day. Follow up call next day was appreciated.
vehicles need to be service and looked after. they need to make sure that the cars are all up to par. front end problems interior dirty. apart from that very helpful staff.
I found this car rental company to be unprofessional. The car I received was not the car I paid for and I have yet to this day have not been refunded the difference. The car was not clean both inside and outside. I would never rent from this establishment again or even recommend them. It is a very sad story!!!!!!!
it was wonderful great car perfect service I will recommend this agency to all my friends
it is the staff that make it such a easy and enjoyable experience also a good rate
Great fulfilled my mission .thanks