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Apex car rental is very reliable and communicated with me very well.
If you hate debt, and use debit cards and cash, not credit cards, your deposit refund may take a while. If you like debt, and use credit cards, they will love you.
Great staff!!
After pick up at the airport the process to get the car was fast when compared to other places I’ve traveled. The staff was helpful especially as they allowed us to use a parking spot while we ate at the resteraunt nearby.
good, cheap rental and friendly staff who provided local recommendations
the staff was great. I will definitely be back
Our dealing with Apex Car Rentals in Montego Bay could not have been worse... After pre-booking our reservation, I tried to contact them via phone AND email to let them know I would pick up at their location (and didn't need an airport shuttle). I didn't receive a call back until 2 days prior to our rental. So, I confirmed a pick-up time and thought all was good. We took a taxi to their location (Christmas Day), and the place was locked, and we could not get through to anyone on the phone. One l
We called two months ahead to rent a 7-person vehicle. They said they had a vehicle and quoted a price that we were comfortable with and completed a reservation. They said they would meet us at the airport. When we arrived no one was there. Ultimately we found someone. They said they did not have the vehicle. They did find us another company that did, however the rate was $300 higher. They would only pay $100 to the difference. A Seinfeld says the hard part about a reservation is keeping it.
Reserved vehicle Oct 18th via internet for Dec 25th-Jan 3rd, called and verified Reserved. Called and verified Dec 18th, was told car was reserved. Arrived to Jamaica Dec 25th. Went to be picked up, no one there. Attendant called Apex, gave them reservation number, and was advised vehicle had been rented out from under us and they didn't have anything to rent. Will NEVER rent from them and will NEVER recommend them to anyone.
My wife and I enjoyed our experience visiting Jamaica, and Apex helped us have a smooth ride from Montego Bay to Treasure Beach!