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William was extremely helpful and accommodating and he deserves much of the credit for my good experience.. The car was new, clean and a pleasure to drive but when reaching the speed limit on the toll road (100 kph) you could feel a vibration from the front wheels, aside from that the car was great. As for value for money, I have now rented from a large number of different agencies in Jamaica and the price between them is does not vary much so it is service that counts.
After renting from "big name" agencies in Montego Bay, Jamaica for several years, we decided to try Apex in February after a recommendation from a friend.
Ricardo was courteous and served us quickly. We received a complimentary upgrade to a slightly bigger car. The vehicle was in good condition and clean. Any scratches or minor dents were noted and we also took photos. We will definitely rent from Apex again as the price was much better than other agencies and service was great.
Works class service. Thank you
Had a battery problem partway through our trip, we replaced it and they promptly reimbursed us when we returned the car. No hassle. Great service
William has great customer service skills and he readily had an answer to all my queries. He has a very pleasant personality which is too lacking in the field of work that he is in. He was very thoughtful in asking about my state on the island, if the car was to my liking and wish me a safe flight home. I will definitely do business with Apex again if all their associate is like William.
The most reliable vehicle to be rented in Jamaica I have used. Our check out on returning the car was effortless, and we left for Sangster airport well within 10 minutes of arriving. Well pleased and satisfied.
The staff that work in Jamaica catering to Norman Manley Airport are exceptional and organised. Very prompt and always have the customer needs at heart.
I have used their service a couple of times and will continue to do so. They are always going above and beyond to help and accommodate you where possible. 100% Brilliant Service!
Excellent customer service as always.
Thanks for the newer super clean suv that was made available for my rental. Vehicles in this condition will definitely result in a great review. I also appreciate the personalized service I received from management.
Service offered superb, along with courteous staff. Apex will be highly recommended to others.