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I will never rent a car from another agency in Phoenix! We had an excellent experience!
Carzi is a scam. While you will have a car to drive - it will be dirty and an absolute POS and they will end up trying to charge you double what you paid. My rental car looked as though it had never been cleaned and the back hatch had the loudest rattle. Upon returning, they claimed I signed a contract that stated a mile limit - I did not, I didn’t even see this contract. Customer service is arrogant and horrible. This place does not know how to run an honest business.
Car smelled overwhelming with perfumes
Ok for a very low budget rental. Waiting to see how the final charges work out.
The staff was the worst! VERY RUDE AND INPOLITE! They lied, thratened me and even moked me at some point, I’ll never rent from this firm again aslong as it has this nightmare of staff and customer service!
The vehicle was new and in good condition, The pick up and drop off were seem less and the instructions were very clear. i would certainly recommend to my friends. it would have been good if we had car pick up from other location. Over all i am happy with the price offered very competetive
Overall I liked the contactless reservation process, but there was an issue with document uploads which delayed instructions on where the vehicle was located and what steps to take after getting on the shuttle. This created a frustrating beginning to getting the rental from the airport.
Very happy with everything
This is my new favorite way to rent a car. Simple, effective and speedy. Thank you!!
Website not clear regarding limit on mileage for rental.