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Is easy and very good
We have rented from other agencies in Phoenix and do not like the car rental location and the fact that there are always long lines and unhappy people. This was our first time using the Carzi rental service. Loved it! the shuttle was quick, clean, the driver courteous. Liked the fact that we just got in the vehicle and were on our way. I have already recommended your service to others.
This car was very old, had a ton of miles, made concerning noises, and both the interior and exterior were in very poor condition
This car was very old, had a ton of miles, made concerning noises, and both the interior and exterior were in very poor condition
Having limited experience with renting a car, I was not sure what to expect. However, being able to walk into the location and have the care ready to take off with sure helped. Many of my colleagues on the same trip were stuck waiting in line while we were able to walk up and take the car and go. All around a very smooth renting experience.
I loved how fast and easy it was to pick up the rental. I will definitely use Carzi again.
The only staff that we encountered were the shuttle drivers and the gate operators - they were friendly and courteous.
Breaks on the car needs adjustment. They were not sharp. More like running stop.
The check in and check out procedures are awesome with the lock box in the car. My only issue with the car is it was not in great shape. It had 125k miles, the suspension was kind of shot, there was a loud rattle coming from somewhere in the back seat. All the seats were covered which is not that big of a deal... but just goes to show it had seen better days. I know there's a shortage of cars and the price was significantly better than the competition. So, I'd rate Carzi as 4/5.
The experience was easy, would use again.