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The car we received was extremely dirty on the inside — food between the seats, something spilled on the passenger seat. We did utilize the car wash, however it was raining and you had to vacuum the car yourself so we did not vacuum. There was no spare tire in the trunk. The customer service was very helpful and did give us a credit due to the condition of the car. I would recommend Carzi as it was extremely convenient and easy.
Tue Jul 27, 2021 - Renter Review

We rented an SUV to buy things we need for our house. Seats wouldn’t fold down after many tries. Very disappointed. No customer service. Car was 10 yrs old, drove fine but worthless for our needs since couldn’t use stow space in back.
Mon Jul 26, 2021 - Kim H

Email with instructions for pickup was sent very very late. Was dropped off by shuttle and there was no staff, no signs, no directions. Email finally came after waiting 20 min in a hot AZ parking garage. Car had over 120k miles, was extremely dirty, had non working wiper blades during monsoon season, and smelled like weed. Told customer service and they said they would check on partial refund. Have yet to hear back. TERRIBLE experience that I will tell everyone about.
Mon Jul 26, 2021 - Renter Review

Everything went very smoothly. I would definitely rent from Carzi again.
Sat Jul 24, 2021 - Renter Review

Great car for the price. Clear instructions made is easy even though we were first time users of Carzi.
Sun Jul 18, 2021 - rkadey

Best experience ever from a car rental company
Sun Jul 11, 2021 - Renter Review

Great
Thu Jul 8, 2021 - Renter Review

So easy and convenient! We weren’t sure how the “contactless pick up” was going to work, but it was smooth. There was a photo of the shuttle to get at the airport, which was prompt. The car was waiting, unlocked in the parking lot with keys and a parking key in a lock box. I would highly recommend to friends and definitely use Carzi again in the future!
Mon Jul 5, 2021 - Renter Review

So easy and convenient! We weren’t sure how the “contactless pick up” was going to work, but it was smooth. There was a photo of the shuttle to get at the airport, which was prompt. The car was waiting, unlocked in the parking lot with keys and a parking key in a lock box. I would highly recommend to friends and definitely use Carzi again in the future!
Mon Jul 5, 2021 - Renter Review

Everything was great. Car was clean and easy to find. I will recommend this service and I would use again. Thank you
Sat Jul 3, 2021 - Mimi