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We got In late and sis contactless pickup which was awesome but the car they assigned had the from left bumper damage and hanging there. It didn’t matter all that much but it worried me the entire time. With the 400 mile limit we just drove to our hotel and parked it until we drove back so that wasn’t great but for what I needed it worked well. The low mileage is probably the only reason I would not use carzi again. Which is too bad because everything else went really well.
Very rude staff never received the car poor instructions misinformation about reservation and rate
I rented from Carzi for the first time. I was hestitznt because I never heard of them. However, it worked out great as the other rental car places were much more expensive.
my reservation was cancelled the day of my arrival. no one bothered to return my call or my request to speak to a manager. this is the worst rental company i have ever dealt with. REFUND MY MONEY ASAP!!!
A car comparable to what we ordered was available. Emails were clear, and the shuttle service was prompt. It was a little hard to follow the instructions and go to a random parking place, and the request to wash the car on the way back was a little odd.
the car shook the entire time driving it. felt as if it was on its last leg. would've expected something that drive better considering it is a rental car.
This was the easiest rental experience. I wish every rental company was like this!
Very smooth experience from start to finish. Would definitely rent through Carzi again!
My unfamiliarity with the process was my biggest issue. Attendants/security at Airport are not familiar with Carzi. The first email indicated a Rogue Sport; final email indicated a Toyota Corolla LE. Disappointing. Now I know the process, I may rent again. I would recoils I explain first.
From beginning to end, the ease of making reservations, answering questions prior to travel to pick up and drop off was done with perfect execution and professionalism! Carzi made me a fan for their simplicity. Thank you!