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The car was great and above what was requested; however it was a little “too fancy”. I requested a small compact and received a luxury sedan that required premium gas. Overall it was a minor additional cost and the car worked fine but would’ve preferred a less costly car and fuel option.
Good experience. Process much faster/better than the Phoenix rental center experience.
Car was dirty and smelled like cigarettes and cheap calogne.
This is an amazing company. The contactless pick up/drop off works so well and the location was absolutely so easy to get to. I would definitely recommend this company
The rate was great and the overall contactless process was very good. The car was an older model, and the condition was very dirty inside and out. They did provide instructions for a free car wash which we did take advantage of. For the most part the instructions were clear and easy to follow once we received them.
It was quick and easy. The car ran great and there was no hassle.
Overall smooth car rental experience!
Really easy contactless rental. The shuttle service to and from the airport was great as well. No problems with the car.
I did not have the opportunity to pick the car up. I was on a flight to Arizona when I received my vehicle cancellation notice. Pretty stressful since all other rental agencies did not have a car. Needed to call a friend to come pick my family of 5 up. I believe if I have a confirmation and there is a cancellation as such it should have been up to Carzi to secure a vehicle from a competitor car rental agency with the same cost. I would never use their service again!
I’ve never used a no-contact car rental service before and didn’t know what to expect. Not too big of a shock but everything was absolutely great from the simplicity of pick-up and return, the rental car itself (much better than expected), customer service via the awesome Carzi team, value, etc. I would definitely recommend to friends-n-family, and would definitely rent from Carzi again in the future when traveling in their area of operations. Thank you everyone who helped with my car rental