REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Horrible service. Old, damaged car with bad alignment, brakes etc — too dangerous to drive and I returned it to the agency after one hour.
The process was simple and quick.
The whole process was smooth and easy.
Thank you.
This is our second time using Carzi and both times have been amazing! Everything was smooth and the price was great! Thanks!
Car had been smoked in and was very smelly. I’m very sensitive to smoke smell making it very hard.
First and last time.
My issue I have with the company, I could not find the rental car place in Phoenix. There was no shuttle bus around. So we walked there. My rental had a crack window , and peal windows tint. I text the online representative and submitted my images in. They still have not gave me answers yet. The car was not on the correct row, so I had to search for the rental. Found it in the wrong location. I had issues about my security deposit, I have not received my deposit yet.
After I got the car, within a few miles the low tire pressure light came on. When I put air in, all four tires were low, like in the low 30/high 20 psi range. This is not a big deal for me, but it seems like that should be checked in advance.
The car was not cleaned when I picked it up, there was still trash inside. There was also a sensor by my right foot that was hanging down from the dash.