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It's been a amazing experience I don't have to wait so easy pick up and drop
Great car rental value. Appreciated access to live human via text to answer questions
Hidden fees, low daily mileage, and vehicle didnt interface with an iphone 14 for navigatipon. I can't recommend this company to anyone especially in the phoeniix area as they would need at least double the maximum mileage and the expereience just felt deceptive overall. Thank you.
Very awkward in submitting license and insurance. took half hour to be picked at airport because not made clear what pickup van looked like. Could NOT open lock box in car, did not have exit card in box with keys, could not close lock box on return, took half hour to find lot on return - no map. Hassles not worth lower price.
The code method pickup is super easy. It’s much faster than going to a counter. This is the second time I’ve rented from Carzi and I’m a big fan
I found Carson very easy to use.
Interesting process but it worked out fine.
This experience exceeded our expectations, I would use them again.
This was the worst most horrible experience ever. Your people are rude. You messed up my reservation and did not have a car for me at all period. Instead of somebody helping me you went ahead and canceled my reservation, leaving me on a friday to get a car.. I would like you to reimburse me the additional $400. It cost me to rent a car during an extremely busy weekend in phoenix. Your service technicians were rude and this is unacceptable.
Preflight location and service was excellent. Text is a better communication method for car location at Preflight. We needed to wait several minutes at pickup due to communication of car location via email at the parking lot. But other than that it was a good experience.