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Never picking up the car because it was not ready at the scheduled pickup time, waiting over an hour for customer service response and then they were rude!! Never again!!
This experience was very easy! First time renting a car and it was great!
Super easy process and very helpful, fast text support for all my questions.
Everything was good. My only issue is the SUV car I was initially given did not work, and they suspected I was lying about it when I complained about the same. I would have liked if they trusted me and didn't respond to me like I'm 100% wrong in implying there is an issue with the car, whatsoever. Rest of the communications I had were good.
The price can't beat and the car was very nice. The only problem is that I'm in my 60s and not used to not working with human beings. Having everything online and working through emails and texts was a bit difficult. For younger people, this would be a non-issue, of course. All in all, I would use Carzi again because they are so affordable.
Excellent experience renting through Carzi, all the way around
Wasn't given the type of car I had made a reservation for Instead was down graded. The car I received was nice but not fully clean. Trunk was dirty, under the floor mats and under seats had trash. Still was a nice rental car.
I had issues with my bank, but carzi was very good and patient while we worked it out. The rest was very easy.
10/10 would definitely rent a car from here again
The automated process is amazing!! I wish all agencies would be like that.