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Great experience! It was very fast getting our vehicle and getting off on our vacation. Easy & fast drop off as well.
This was the first time using this agency but everything went pretty smooth. Price was the main selling point.
My car was cancelled last moment due to unavailability and I was stranded at the airport with small kids to hunt for new rental cars. I am never going to use carzi and I have told many of my friends in Arizona to never consider carzi for rental cars. Good luck!
The whole experience was awesome, the only suggestion I would make is to have the rows at the outdoor lots, marked more clearly.
Renting from Carzi was exceptionally easy and smooth.
Nice quick and easy. And very affordable
Car was not super clean, windows especially, but it was fine.
It was contactless, so the staff questions are N/A.
Y'all definitely did not lead with the information that your cars are significantly off site. We made our way to where all other car rental agencies were at the Phoenix airport before I saw your emails/texts, which came in when I was on the flight. Those explained that Carzi cars are not with the other rental agencies' cars, but rather some off-site lot about 15 minutes away. We requested a large vehicle, to seat our six person party, we got a 5 seat SUV. I'm not using Carzi again.
Carzi is the agency in PHX AZ