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Instructions were sent on the day of travel.
I wasn’t able to pick up the car
A little difficult to find the car in the right "aisle" -- the lot could use better signage.
First time renting with Carzi. Best rental experience ever.
No lines, forms, or waiting. Great clear instructions.
I was a little apprehensive after reading some of the reviews, but from start to finish everything was so easy and prefect that I will not do things any other way when I visit Phoenix again. Thank you for the Amazing experience and I will recommend to all my friends and family.
Had issues with the rental.
I'm a senior and this was my first time to do contactless car rentals. For the most part the entire process went very smoothly. I was a bit nervous when I read some of the reviews but nothing applied to my experience. The shuttle, parking garage and staff were very helpful. Car was nice and new. On the return, key card didn't work to get into garage. Found out you can call for assistance with button on entry post or call lobby. There was a $400 credit card hold which was returned within 2 days.
Ease of pickup and return
Thanks for making my trip easy
Disaster
It was a car instead of a small SUV