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my reservation was cancelled 30 minutes prior to pickup. I will never rent from Carzi again.
Rental was spotless, comfortable and actually nicer than what we expected based on what you typically obtain through larger rental agencies we’ve used before such as Enterprise, Dollar, Thrifty, Hertz- at extremely competitive rates! Will definitely use again!
It was so confusing as no one said it was a contactless experience and I think old folks will have a big difficulty, it was just weird
Friday, 10pm arrived to Phoenix Airport, came to pick up point and all I got was a text message, quote: The vehicel we had on reserve for you was not returned. You will need to find your transportation services elsewhere, apologies.
The lock box was very difficult to open. Some additional instructions would be helpful.
Instructions were sent on the day of travel.
I wasn’t able to pick up the car
A little difficult to find the car in the right "aisle" -- the lot could use better signage.
First time renting with Carzi. Best rental experience ever.
No lines, forms, or waiting. Great clear instructions.
I was a little apprehensive after reading some of the reviews, but from start to finish everything was so easy and prefect that I will not do things any other way when I visit Phoenix again. Thank you for the Amazing experience and I will recommend to all my friends and family.
Had issues with the rental.