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I was surprised about the credit card hold and I got so many emails and texts with links that I did have concerns that some of it was spam.
Loved the automation of it all Mellissa and Izrael were very helpful when we showed up 3 hours early
Thank you Thank you
When I arrived, I had no instructions to pick up the vehicle, even though i filled out the required forms hours earlier. I messaged them 20 times with no response. I waited in the parking garage for nearly an hour and a half before o got my instructions. Sketchy experience. Terrible (nonexistent) service.
When I arrived, I had no instructions to pick up the vehicle, even though i filled out the required forms hours earlier. I messaged them 20 times with no response. I waited in the parking garage for nearly an hour and a half before o got my instructions. Sketchy experience. Terrible (nonexistent) service.
Easy. A little confused at fire but supper via text was fast , nonhumans
Fine work, met or exceeded expectations
Only feedback is that multiple payment confirmations were required - this may be able to be streamlined
Easy , fast, and cheap. The car was great - we had zero problems from start to finish!
Wheels weren’t balanced. Air vents were missing in the car.
Worst customer service ever gave me a car without air conditioning and was not able to speak to anyone only by text. What kind of customer service is this ? I paid a lot of money for you to waste my time and not even call me for an explanation