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Inside of the car smelled and back seat was stained
Sat Oct 12, 2024 - Renter Review

I am not nearly as picky about vehicle standards as most of my friends and relatives; I therefore cannot go full-force into recommending Carzi to others as they might not put up with older vehicles and limited mileage. But I will reiterate that it was perfectly fine for me - clean and 100% functional. Also, a portion of the text functionality (I have to wait to you reinitiate conversation before I can send something) is a little annoying, but something that did not ultimately hinder the rental
Fri Oct 11, 2024 - Renter Review

Horrible pick up directions; net up with three other people who all agreed. First of all, make it PLAIN immediately that “pre flight” is not a status regarding car but refers to NAME of shuttle. Secondly, Sky harbor terminal three pick up never picked anyone up. Some of us googled Carzi and website says location is the regular rental car facility. There are multiple sets of pick up directions; only one was useful. Trying to “chat” for information gets a condescending response. And car w
Fri Oct 11, 2024 - Renter Review

I am old (76) and not very computer savvy so as my first experience doing something like this. So it was a bit awkward at first but as it flowed i became very appreciative of this new trend in service. Thank you Next time i would know how to do it and it would be easy.
Wed Oct 9, 2024 - Renter Review

Completing registration online in advance (and uploading needed documents, like a driver's license), along with the ability to pick up the car and retrieve the ignition key from a lockbox inside the car without having to wait in a long line filling out paperwork was the best experience I've ever had renting a car. Returning it was equally simple. I will definitely rent from Carzi from now on.
Tue Oct 8, 2024 - Renter Review

There was no real person on site to talk to for answers about the procedure, however after figuring it out by trial and error, we eventually succeeded in finding the assigned vehicle, opening it and navigating out way out of the vehicle pick up lot.
Tue Oct 8, 2024 - Renter Review

Picked up the car it was dirty Cars aligned was completely off the front tires rubbed anytime you turn or go over the smallest bump
Mon Oct 7, 2024 - Renter Review

Recommended you already
Mon Oct 7, 2024 - Renter Review

Good service and friendly.
Mon Sep 30, 2024 - Renter Review

Overall, the experience was satisfactory considering there was no human interaction.
Wed Sep 25, 2024 - Renter Review