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Change your debit card policy. That's a stupid policy. I hate credit cards. Don't punish me for using a debit card.
I was not given the pre-pickup photos, so I was unable to dispute the condition of the car in pickup. How would I have known to contact Carzi about a problem if they don’t tell me what the odometer reading is according to their documentation? If this had happened, I could have contacted Carzi about a problem. Instead I took photos and Carzi doesn’t believe me that there is a 100 mile discrepancy between my photos and theirs.
They were not able to provide the car we requested, but called us the day before and let us know. We are more than happy with the option they gave us. Would definitely rent them again.
The only issue was, never having been to that airport before, and not reading instructions s I should have, I didn’t expect Carzi yo be on the opposite end of the airport than the other rental
Cars
I received a filthy uncleared car with stained seat and carpet. I did not complain and I thought that Carzi knows about it. Carzi is now trying to charge me $370.59 for prepaid fuel, unclean car, mileage, licensing fee etc (brought the car back full) . Worst car rental service ever. They are dishonest and bad business practice
Horrible service. Old, damaged car with bad alignment, brakes etc — too dangerous to drive and I returned it to the agency after one hour.
The process was simple and quick.
The whole process was smooth and easy.
Thank you.
This is our second time using Carzi and both times have been amazing! Everything was smooth and the price was great! Thanks!