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My rental car had windshield damage but it was not inhibiting. The brakes should be looked at. They squeaked when braking at slow speeds (under 20mph). Otherwise, thank you!
I only use Carzi when I fly to PHX and I wish there were at more airports. Great customer service and response through text as well!
I would like to be able to enter the insurance information on the day before the rental, rather than just prior to the rental. It would speed up and simplify the process a lot. We were just smart enough to realize that you may need insurance information at the airport after landing so we thought to bring that with with us.
Lock box was extremely hot at pickup. A small towel to protect hands would be helpful.
The contactless rental process was easy, I didn’t have to wait or deal with any salespeople, the rental car was clean and worked great, and I got a great rate.
It was a very good experience…everything was quick and easy.
It was a very good experience…everything was quick and easy.
Very good service
The car was unclean inside and out. There were some small boxes left by previous renter (I assume) in the storage compartment between the seats. The seats looked like dusty. I have rented cars through numerous rental agencies, and I would say this was the worse condition I've experienced. It's a shame since the rest of the process was good. Hope they make car inspection improvement soon.
Simple process