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First experience was not the best. Second time was much better
Easy pick up, nice car, easy return, couldn’t ask for more!
By far the easiest car rental. Just wish the return time on the last day was later than noon.
Staff at car pick up location were rude and unhelpful
No true disclaimer about 100-mile total mileage a day. No customer service on the phone. All text communication complicated quick needed answers.
I had a great experience with this car rental. The price was more affordable than other car rental places. The no-contact pickup was easy and the car was very nice to drive. The email information was easy to follow. I will definitely use Carzi again.
Car received had tape holding windshield on - There was a piece of windshield glass on passenger seat and passenger side electrical cover under dashboard fell off
There is NO car available when I arrived the airport. And the staff did not know how long I need to wait. I ended up being stranded at the airport. The worst experience.
The vehicle was extremely dirty inside and out. The car smelled terrible and there were seat covers on the seats that were loose and dirty. I’ve also never seen so many dents and scratches on a rental before. Front windshield was also cracked. The rental process was really convenient and if the car had been in better condition I would have rented from them again in the future.
The staff were not kind in helping when asked for help