REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
I reserved the car for 4 days and prepaid the rental amount, 400.00 deposit, 75.00 in insurance. Then they messaged me and said that the car I picked was not brought back or available and asked if I would take a Toyota Corolla at a 20% discount which I told him I would and then they just canceled the whole reservation and told me to rent somewhere else no explanation no anything
2 hours before picking up the rental while in transit on flights I was informed that I had to have a copy of my insurance papers from Canada. Also that they didn’t accept Canadian insurance. No where was this noted when booking. They then tried to upswell me insurance packages which I declined because I also have insurance on my credit card. They then wanted a $500 deposit which they debited from my credit card and have not returned the money. The car when I picked it up smelled of smoke.
Great experience overall, but it would be better if there was a better communication tool for renters that communicated ques and wait times for responses.
I needed a little more guidance with how to leave the grounds and the use of the card to activate the gates
Easy experience and so cheap compared to other places! Will always rent this way from now on!
Above all other rental places this is by far the worst expiernence didn't have car at tike unpaid extra for then had to nerve to just cancel everything because I was sitting at airport from 1 am till 7 am noone would reply pick up or call me back paid the fees depsoits. They acted as if they had no idea about anything. Refused to help told me figure out other transportation
Above all other rental places this is by far the worst expiernence didn't have car at tike unpaid extra for then had to nerve to just cancel everything because I was sitting at airport from 1 am till 7 am noone would reply pick up or call me back paid the fees depsoits. They acted as if they had no idea about anything. Refused to help told me figure out other transportation
Above all other rental places this is by far the worst expiernence didn't have car at tike unpaid extra for then had to nerve to just cancel everything because I was sitting at airport from 1 am till 7 am noone would reply pick up or call me back paid the fees depsoits. They acted as if they had no idea about anything. Refused to help told me figure out other transportation
would definitely recommend
TOTAL SCAM - no car, no one to talk to, got abused by text, demanded total refund (110 + 400 deposit) and they are STILL trying to access my account for funds. Would recommend law enforcement look into them.