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My one difficulty was identifying Row7 in the parking lot. I did see the sign on the left shed but did not appreciate there were two sides to the row. It took several passes before I located the vehicle. Clearer signage or explicit instructions would have been helpful.
STAY AWAY!! Please take my example. Scammers who prey on customers by i riding with a cheap rate then nickel and diming you at the end any chance they get! You cannot take this car anywhere either as the mileage allowance is ridiculously low and they charge almost a dollar per mile going over. Horrible service !!
Very good, efficient
I forgot a small bag in the back seat. The only issue is that I didn't see a way to connect with staff so that I could perhaps get my bag sent back to me
smooth & easy. car was waiting, email directions were thorough and clear. great overall experience!
I wasn't really sure what to expect after reading some of the negative reviews. I found the instructions very clear, complete and concise. -- No issues picking up the shuttle, the car, or returning the car. Given the price, I wasn't really expecting a car in such good condition. I had a Nissan Kicks -- it was in really great condition, very clean, great gas mileagle.
I've already told several friends about my positive experience with Carzi. Will definitely use it again! Thanks!
I attempted to reserve a vehicle through your web site when I was informed it was final and I could not change. I contacted your company immediately and advised them I did not want to rent and asked for a refund. I was denied and the customer service person was rude, condescending and arrogant. I reported your company to the Arizona attorney general and complained to Kayak. It appears my rental amount was credited but not after a barrage of rude texts.
Very easy
Everything was virtual and contactless, uploading drivers license and insurance info prior to the rental. All the instructions to find the car, keys and unlock the lock box were provided in advance via email. The car was in great shape (similar to what you would find at a top rental car company). Drop off was also simple and contactless. Savings over top rental car companies was substantial.
Everything was virtual and contactless, uploading drivers license and insurance info prior to the rental. All the instructions to find the car, keys and unlock the lock box were provided in advance via email. The car was in great shape (similar to what you would find at a top rental car company). Drop off was also simple and contactless. Savings over top rental car companies was substantial.