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Very quick and easy! Will for sure be using this service again!
Great experience easy access
I was picked up by the shuffle service that took me to the parking garage lobby that I was instructed to go but once on the shuttle is when I received a message that the vehicle that was reserved was not returned and that there was no eta of when a vehicle would be ready. Only communication was through chat/text. With chat it was offered to give a full refund under the circumstances. However my $400 deposit is still be held 6 days later. So frustrating since I was in a parking garage for 2 hours
This was a totally new experience for me on how to rent a car at a great price. After the weekend, I even looked to see what other cities might have this available. Great experience once I figured out the process. Have told at least 12 people about this experience and look forward to taking advantage of this again! Glad to have googled and found you!
My car never showed up. I had to reach out to carzi myself to get answers. No one contacted me to let me know my reservation didn’t arrive and no apology or voucher offered for my inconvenience. No accountability or pro activity from carzi. Extremely inconvenient and would never rent again or recommend. I didn’t even get a car or any solution.
We had a wonderful experience renting a mini van from Carzi! We will definitely use this company again when we travel.
The lower cost was not worth it.
The car was a little older and not in as great shape as we were used too or expecting, but the price was better than major car rental companies.
Communication is not easy
Liked the convenience and service, appreciated not having to go to the Rental Agency in Phoenix as well.