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Excellent service one more time. I book my car last 4 times with carzi only. Best place
Mon Mar 6, 2023 - Renter Review

Everything went very well. The instructions were clear. The car worked great. I got a free upgrade because the car that I originally reserved was not turned in on time. I wouldn't hesitate to use Carzi again when I am in the Phoenix area.
Mon Mar 6, 2023 - Renter Review

I will rent from Carzi again.
Mon Feb 27, 2023 - Renter Review

This was our first time using Carzi and we traveled with two infants. The process was very straightforward and made for an easy rental car pick up once we arrived to our destination. We had an issue with the lock box code and really liked the feature of being able to text to resolve the issue. We would definitely use Carzi again!!
Mon Feb 27, 2023 - Renter Review

This is a great rental car option if you're sick and tired of waiting in long lines after long flights. It requires a little more self-coordination (filling out e-forms before, following e-mailed instructions, etc.), but it was a very simple process for me. I went right to my car while my co-worker waited in line for 2+ hours to get his rental car. Highly recommend!
Sat Feb 25, 2023 - Renter Review

Great experience
Fri Feb 24, 2023 - Renter Review

The only issue was with the shuttle door listing at Phoenix airport -- it was actually closer to door #9 not #7!
Thu Feb 23, 2023 - Renter Review

For time using but it was easy to use and fairly straightforward. I would for sure use this service again.
Thu Feb 23, 2023 - Renter Review

Car charger/USB didn't work. Our car wasn't available so we got "upgraded" but that meant a larger vehicle with more gas. Would have preferred an economy car to save on fuel. I put ratings on staff b/c the survey required it, but I had no interactions with staff. So N/A for those questions
Wed Feb 22, 2023 - Renter Review

I ordered a Minivan and was confirmed for one. I received a Toyota Highlander. Smaller vehicle. We had 7 people at times and luggage which is why I ordered a minivan.
Tue Feb 21, 2023 - LauraK