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Really easy and good experience.
A company that does not refund its customers when the customers do not use their services is a sign of insecurity, unjust practices, poor management, and desperation. A “no refund” policy for a car rental company in this century is as bad as robbery.
I will NEVER use nor recommend this den of thieves to anyone. If you are reading this, please do well by closing your browser and go to a reputable car rental company. Safe yourself the hurt of loosing your hard earned money to these rogues.
It was easy and quicker than I thought.
Carzi was very convenient and there were no hidden fees or additional hoops to jump through. Would definitely recommend and I am already planning to use them on my next trip.
When we booked, the website time selection option wasn't functioning properly, it only allowed us to select 12pm. When our flight arrived we messaged for a shuttle but were told we were past the pick up window and our reservation was canceled and car was released. We explained the website experience we had, but was replied with "that is absolutely untrue." So we sat in the airport for 2 hours waiting only to be told our reservation was canceled. It was bad customer service to say the least.
Good Value- however I would like to know what type of car I will be renting before I picked it up. It would be nice to offer another option if the car is not what you really wanted. Thanks
Excellent
Excellent
Excellent
Efficient and smooth.