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This is a great rental car option if you're sick and tired of waiting in long lines after long flights. It requires a little more self-coordination (filling out e-forms before, following e-mailed instructions, etc.), but it was a very simple process for me. I went right to my car while my co-worker waited in line for 2+ hours to get his rental car. Highly recommend!
Great experience
The only issue was with the shuttle door listing at Phoenix airport -- it was actually closer to door #9 not #7!
For time using but it was easy to use and fairly straightforward. I would for sure use this service again.
Car charger/USB didn't work. Our car wasn't available so we got "upgraded" but that meant a larger vehicle with more gas. Would have preferred an economy car to save on fuel. I put ratings on staff b/c the survey required it, but I had no interactions with staff. So N/A for those questions
I ordered a Minivan and was confirmed for one. I received a Toyota Highlander. Smaller vehicle. We had 7 people at times and luggage which is why I ordered a minivan.
Really easy and good experience.
A company that does not refund its customers when the customers do not use their services is a sign of insecurity, unjust practices, poor management, and desperation. A “no refund” policy for a car rental company in this century is as bad as robbery.
I will NEVER use nor recommend this den of thieves to anyone. If you are reading this, please do well by closing your browser and go to a reputable car rental company. Safe yourself the hurt of loosing your hard earned money to these rogues.
It was easy and quicker than I thought.
Carzi was very convenient and there were no hidden fees or additional hoops to jump through. Would definitely recommend and I am already planning to use them on my next trip.