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The transaction was fine, I've just never done it before so I had some questions. I have NO idea why there are so many negative reviews. People just complain a lot.
Great experience will definitely use again.
It was good, I would rent from you again
99% of the car rental companies include unlimited mileage. CRX had a 400 mile limit which I did not notice when I booked. The reservation was also not cancellable, so spent the entire rental period stressed about running over the mileage and having to pay $1.50/mile extra. The contactless idea was a bit more work than normal. You had to download license and insurance info. The commutation via text and email was good and reassuring and the drivers were very helpful. No standing in line is good.
No staff interface, all text and emails. Website messed up and totals don't match on receipt vs quoted price. Never sure if it was double-booked or what, but it looks like my card only got charged once.
Quick and easy and great price.
Everything went according to plan, There were no problems which made everything run smoothly, I was able to get a great car for a good price and still be able to be in Arizona for an amazing wedding. I would recommend renting from here again :)
I was treated like royalty because I couldn't get the rental until my grandson was able to bring me and it was later than scheduled but I got the rental anyway plus my return time was later than scheduled. I definitely will call on your company in the future and will recommend it to others.
Will rent again if needed.
The only recommendation I have for Carzi is to consolidate the number of emails sent to customers about their rentals; sometimes it was hard to find the information I was looking for in my inbox.