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Everything went smoothly with our rental but I’m glad I read beforehand about what to expect. The spare tire was missing which was concerning but thankfully we didn’t run into a situation where we needed a spare.
Carzi's automated pre-check-in process helps save a lot of time the day of your arrival. All of the paperwork is done virtually through their online system so that the day of your arrival, you just go to the car and take off. At other companies, I have had to wait for hours in line just to complete the paperwork to get my rental car. The online system has a couple of glitches, e.g. there is no confirmation at the end of the process stating that you have completed all steps, but overall it's good
great
Worst , over priced, rude rental services have ever had to do business with, 2oulf not recommended nor say w good thing about horrible service ,careful car, jacked up prices, do not use this company!
Super easy and painless
This survey needs a NA option because I didn’t really interact with staff
The transaction was fine, I've just never done it before so I had some questions. I have NO idea why there are so many negative reviews. People just complain a lot.
Great experience will definitely use again.
It was good, I would rent from you again
99% of the car rental companies include unlimited mileage. CRX had a 400 mile limit which I did not notice when I booked. The reservation was also not cancellable, so spent the entire rental period stressed about running over the mileage and having to pay $1.50/mile extra. The contactless idea was a bit more work than normal. You had to download license and insurance info. The commutation via text and email was good and reassuring and the drivers were very helpful. No standing in line is good.