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the only thing I felt uncomfortable since I was a first-time customer is that there is no one to speak to on the phone to clarify all. However, emails were returned in a timely manner.... Your company has such bad reviews...some people said it is a scam.... others said do not ever rent from them...and that is just an example never have I seen such horrible reviews....I have been a Gold Hertz member and a Premium Avis member for years...so will see in the future.
After reading some reviews I was a little worried.
It couldn't have been any easier.
So much more efficient than in airport rentals. Faster and easier
deceptive pricing and advertising
I loved the convenience of carzi. I'll have to admit I was worried as some reviews were negative. This was the easiest most affordable car rental company I've ever experienced.
I will definitely do this again, no waiting, car was great, and had absolutely great customer service.
I haven't received the final statement yet, but, gave it the best rating. I believe carzi will honor their pricing.
Thank you
The rental experience and communication associated with pick up was clear and relatively easy. The texting to advise about pending emails was helpful. Unfortunately, I didn't receive the emails until I was flying so I wasn't able to provide sooner responses and fill out additional documents. Also, there was a request for an additional sum associated with the rental but the comm around it wasn't clear as whether it was extra or security deposit and details about its return.
no problems and car was in great shape
Carzi is the absolute best rental car experience I have ever had! I cannot say enough wonderful things about the friendly staff, ease of booking, ease of accessing the vehicles, value to cost ratio and quality of the vehicles. I will never rent from another car rental company in Phoenix as long as Carzi exists!
The Phoenix parking attendants were very unhelpful. We had trouble locating the garage exit card and they were very impatient in the whole matter.
Our car had previously been wrecked and had front bumper damage. I would have preferred a repaired vehicle.
car interior was a little dirty- found trash under seats from last renter. chip in car windshield too.