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Great car 🚗 great price upgraded to small SUV
I am very pleased with my experience. I only waited 5 minutes for the shuttle to the lot, I found my car easily, the car was brand new and spotless, and I had an easy time returning. I will say that Carzi says they will email you the pre-check in document in advance, but I got it the day of my reservation. This sending of the document is my only point of suggested improvement for them! I emailed them ahead of time to ask about it, and they emailed back within 10 minutes, so I was satisfied :)
I received confirmation that my request for a vehicle processed and No notice that it was canceled. I traveled to Arizona to pick up my vehicle and when I called, the number was busy. I then received a text from “Marci” who was the RUDEST associate I have ever communicated with. She told me the reservation was canceled, she had no intention of helping, and that I should tell the attorney general that she says “hi” when I explained I would complain about their business.
Always a great experience with Carzi!
It was definitely the best car rental experience I have ever had. The process easy. The communication was on point. Loved the car!
It was definitely the best car rental experience I have ever had. The process easy. The communication was on point. Loved the car!
I was "First Timer' with this company. Great online program. If you follow their instructions, pre check in on time, you walk right to your car and drive away.
Drop off didn't involve any interactions either. No lines. Less money than competitors. I'll do it again.
Really easy pick up and drop off, and the shuttle bus was very prompt both times
Awesome service.
Car was very worn and not maintained. I would pay a little more to have a newer car that doesn't sound like it will break when we go over every bump.