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Very prompt shuttle service. Car in very good condition, very clean. Definitely recommending this company to others. Fantastic value for price.
My rental needs new windshield wiper blades. Also, low tire pressure signal came on for awhile.
Perfect contactless experience
The car battery was dead. The online agent treated me with complete disrespect, implied I was the source of the problem offered no help. This is the exact exchange:
I'm unimpressed with your customer service
Since you are unable to start it you’ll need to find your transportation elsewhere.This vehicle had no issues when checked in. If you are having issues we are so sorry you are so unimpressed. I don’t really like you. Would a formal apology from our CEO tonight in person be helpf
Awesome customer service! Thanks for refunding me when I accidentally paid for insurance twice. Super easy to contact and resolve. The car was also really nice and easy to pick up/drop off.
Unconventional but easier than expected
First experience with Carzi. Efficient, Just follow the instructions. Will use them again.
They key fob was already broken and the car was pretty old. I was worried it was going to break down.
Great car 🚗 great price upgraded to small SUV
I am very pleased with my experience. I only waited 5 minutes for the shuttle to the lot, I found my car easily, the car was brand new and spotless, and I had an easy time returning. I will say that Carzi says they will email you the pre-check in document in advance, but I got it the day of my reservation. This sending of the document is my only point of suggested improvement for them! I emailed them ahead of time to ask about it, and they emailed back within 10 minutes, so I was satisfied :)