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Be were of no fine.print. The price for over milage is overwhelming.
Everything was great, clear pick up and delivery instructions. Perhaps for tourists who do not speak English, try to communicate in their native language. But I will definitely use this agency again.
very bad experience took a security deposit of 400 dollars and they never returned it plus an extra charge of 267 dollars for no reason it was an abuse
Was charged for all 3 levelss of you supplemental insurance after I declined all insurance. Tried to rectify this thru email but in the end was bill wrong. Will dispute this with my credit card company as carzi ripped me off!
I couldn't find anything about a needed deposit which was great because I couldn't afford one. When I went to pick up my reservation I found out there was a check-in that was to be completed 2 hours before my scheduled pick up time and part of it was to pay a $400 deposit that I didn't have. I searched for a number to call but couldn't get ahold of anyone. the Next day I received an email letting me know that I missed the reservation and couldn't have a refund. Very frustrated and disappointed.
I couldn't find anything about a needed deposit which was great because I couldn't afford one. When I went to pick up my reservation I found out there was a check-in that was to be completed 2 hours before my scheduled pick up time and part of it was to pay a $400 deposit that I didn't have. I searched for a number to call but couldn't get ahold of anyone. the Next day I received an email letting me know that I missed the reservation and couldn't have a refund. Very frustrated and disappointed.
The rental inside was very unclean. The cup holders in the front were sticky, had dirt around them. The interior roof had stains. Just needed a deep clean before giving to costumer.
The rental inside was very unclean. The cup holders in the front were sticky, had dirt around them. The interior roof had stains. Just needed a deep clean before giving to costumer.
Easy pick up and drop off.
Tires pressures were completely off. One was at a PSI of 45 when it should of been 33 and I had to go spend time at a tire shop to bring it to the correct pressures or it would of blown on the way back to the airport. I also had completely shredded and unusable windshield wipers that could not be used which is also a safety hazard while driving. I’ve never received a poorly kept car before from a rental company and it was extremely concerning and disappointing to get this one in the shape it w