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Only complaint is the $400.00 deposit. That’s an exorbitant amount of money for an $87.00 rental.
I was pleasantly surprised with my rental and rate
I will definitely rent every time I travel to Phx with CARZI I have had zero complaints
very bad service and inconvenience.
The rental was affordable, easy to pick-up/return, and clean!
Solid dependable car and was able to avoid the long lines and hassle of the traditional rental facility, all while saving 50-60% on the rate. Will use Carzi again next time I need a car.
Didn't really interact with anyone aside from a few texts. Process is easy.
It was great
Beware! This company charges per mile after 600 miles. I never received my confirmation about terms above the mileage and when my plans changed and I asked to add on the additional mileage they refused and charged almost a dollar per mile. Their information is also incorrectly stated in their own documents that they hold $200 on your card when in fact they hold $400. There were not willing to work with me and I ended up paying an additional $325 for a standard rental car.
This was my first time using Carzi. I really liked the contactless pickup. Receiving the car details via text on the day of my travel was efficient and getting the car was straightforward and easy. As with all car rental agencies, the different insurance packages were confusing in terms of understanding what was legally required and recommended and this cost wasn't very transparent in the initial offer. Overall, though, it was a positive experience and I would rent using Carzi again.