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Didn't have contact with staff except the drivers of the courtesy vans
It was definitely different, but everything worked out well. 1st time using Carzi or any contactless rental service. Directions were clear and plenty descriptive.
It was a very confusing and stressful process
Instructions were not clear. The car seat was not adjusted properly The cars was scratched and dirty. No next time for me
It was difficult to find our car upon arrival at PHX airport. We had difficulty getting on the internet at the airport to enable us to find directions to the car. Once we had seen your email as to where the car was, it was difficult to find the proper van and its location. We eventually got to the parking lot but then had a tough time finding the car. We looked in Row 4 very carefully but did not see the license number provided to us. We finally found it in Row 7, but it was a long venture.
great experience, seamless and efficient. i would definitely recommend to people.
I was not told about the 300 mile limit. I was charged an extra $100 because of this. I will never rent with this company again.
I was a little nervous about this experience as I wasn't sure where to get the car etc. I did text the number provided and they immediately replied with the info. It is a little different as you don't really have any interaction with a live person, but it all worked out very smoothly.
Worst car rental experience ever wouldn’t even recommend this to someone I hated !
Worst car rental experience ever wouldn’t even recommend this to someone I hated !
Carzi was great. I have never rented a car before and it was so easy. My corolla was wonderful. I should have purchased extra miles though. My itinerary changes several times and carzi took care of it. The car was availble when I needed it. No waiting.