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This was the first time I’ve used contactless car rental, so there was a bit of a learning curve, but all in all it was a great experience and the price and value were great! I’ll definitely use this again! Thank you!
All very smooth and professional
No one to talk to, only text. Not good. No one said to check spam for the shuttle instructions, when all the previous emails came to my email. When texting the agent they kept saying refer to your email on shuttle instructions. My vehicle had trash under and in the back seat.
The rental experiencesl was great. I have never picked up or returned a rental so simply. The car functioned and was affordable but it was a bit beat up (cracked trim, a misaligned backup camera, etc.) That did not negatively impact our trip at all but it was a little less than luxury.
Amazing! Clean and easy experience. Best case for a person traveling alone
My initial quote that was processed online was different than the one that later I was asked to electronically sign. I queried this with an email and it was resolved quickly. Overall I was quite satisfied with the service and I would use it again however.....the lack of unlimited mileage might be a problem in a future rental.
I loved the contactless pick up and drop off. It was so easy!
I was very surprise I could not find odometer in this car. I could' not see how many miles i make in 2- wees.
Honestly a great experience! This is a great idea, removes a lot of the overhead cost and passes it onto the customer. I look forward to using Carzi anytime I can going forward! Great product, super easy, no lines, move at your own pace. I would suggest Carzi to anyone who would listen. Just make sure you are good with following instructions so your pick up process is as smooth as mine was : )
Communicating with customer service wasn’t the best