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Its the worst rent a car in airport region - the owner of Co.was pretty rude - She was already fighting with one customer when me & my family entered - we needed to add a day to our reservation & the owner could not handle this - What a misery ! On top of that she kept us waiting for an hour in her lobby !!! ONE SUGGESTION - it would be foolish to save a few $$$ & choose a company that sucks @ customer service !!! Stay AWAYYYYYY !!! i ended up leaving the premises without renting a car!!!
Was told i have to have a non Canadian resident insurance form. They want you to purchase their EXPENSIVE insurance. Went to enterprise and they have never heard of such a form. Extremely disappointing. Front desk agent was also somewhat rude.
I forgot my credit card at the location for a week and it was promptly returned on closing out the contract.
Due to the nature of that transaction I wished we had been notified immediately .
The online rate was honoured but they charged extra charges and they claimed that it is taxes I should pay since the location is near the airport. Although I was renting from other company near the airport and they never chrged the same. Also their 3rd party insurance rates are high compared to other companies. Finally the staff is not friendly.
good
Quoted $104.00 but charged $108.00.
Staff not friendly or helpful at all.
Would not recommend.
-Travel Agent
All was great
Good experience for three times rental in half-month!
Staff was not helpful.
Had to purchase insurance even though we already have it.
Breaks were horrible.
Will not come back and will definitely tell people to not come back as well.
Very good experience, many thanks!