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The price is better comparing with any other competitor. Even if you buy insurance still reasonable! Thank you!
The guy at the front desk didn't follow the online policy regarding the unlimited kilometers, they have a completely different one at the rental place. Also, they seem to like scamming people as my bill went from $346 to $149 only because I complaint about their policy.Kinda fishy eh?
When I originally made the reservation, I was given a quotation of $84.84. This was confirmed when I picked up the vehicle. When I returned it, however, they charged me over $94. Sicne I had submitted my original confirmation to the organization which had invited me to Ontario, I did not have the original quote with me. Now, when I try to send an email with a copy of the original quote, the email address is rejected. The car was good, but this is unsatisfactory.
Original quote online Total Charges: $115.96 CAD
Total cost at the end of the week with me providing all proper insurance as required was $183.04
My quote was only 63% of the final cost. There is nothing wrong with letting the client from out of province know about all the added costs such as fuel, air, airport fees, etc.
The vehicle's windshield was unsat with the road grime. Once on the highway visibility was very poor till we got to a hardware store and cleaned the wind
I cancelled my reservation after reading all the other ratings. I hope I will not be charged for a car rental that I didn,t rent.
No windshield washer . No winter tires. Low pressure in tire.
Great
I have always received good service & great value for my money from your car rental company. It is for this reason that I have been a customer of yours for the last 5 years
This was by far my best experience with the agency. This staff person was great.
Huge improvement over my previous unbelievably bad customer service experiences here.
I arrived at the Dorval train station and transferred to the Airport only to find no one ever even heard of Trans Canada Car Rentals. After considerable waste of time, trying to reach the agency by phone, I took a taxi to the office only to find they were closed!!! My reservation stated I'd be arriving at 5 O'clock.....no one made me aware they were closing....no email no phone call to advise me of restricted hours. I went to a competitor and paid double. Very disappointed. Please advise.