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Pick up and drop off was very poor. When we went to pick up vehicle it was not ready. Had to wait 45 minutes. The agent tried to upsell me on extra insurance and road side assistance.
The place was understaffed. The staff was friendly but pretended to give me a discount when he charged me for the regular price. The shuttle driver was very nice but took way to long. Had to catch an Uber to leave from Ontario.
Cheap, yes, but if you dont have a lot of time and patience don't use them.
I was over charged from the original quote. The staff would not explain why the over charge and said that they would correct it upon my return. This was not done. I contacted the main office of Trans Canada twice but no reply. I will not be renting from Trans Canada again nor will I recommend them to any one.
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