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Just checked my cc and I see the $500 security deposit still posted . Called credit card agent , they said the rental company has to take it out , called the rental agency , he said it takes 5 days to take it out , he said it's the bank which takes 5 business days . What a joke . At the time of picking up the rental I had to irovide my insurance for 3rd party liability and made me wait 35 minutes . Never again . Just a cash grab .
Never will I recommend or ever rent from you guys. I will rather not go out than to rent your vehicles. Your staff are rude and the caste system mentality is all over written in their minds and the treatment is poor.
They Are rude and a Rip off they charge me $5 a day extra on top of my rental . I provide them with my car insurance and my credit card ins . It was 2am I had no choice but to take the car. They are slow it takes hours to get the car. It's seem like they make their money on insurance as they force people to buy it . Several people were unhappy but just like my self we had to take the car. I also rent there bfore and never had to pay. They say say if I book through certain agency I pay extra .
The service was so slow either upon the uptake or in the drop off despite i decalred that i was for the flight,, also the financial deal had a lot of hidden fees which appeared on site and the receipt is not containing any clear details, as i reviewed it later when I had time.
Car was great. service not so much. Horrible experience
The minivan we rented was so outdated and dirty. Very disappointing on the quality of the vehicle and time we had to wait to get the rental
Check in was a little slow with only one person at the desk, but overall experience was great.
Horrible experience! I would sue them for false advertisement. None of the rates were honored; they added many charges that were not agreed upon before. Would never use them again. Very unkind and unhelpful
The pickup from the airport train station was a 35 to 40 minute wait, after dropping the car off at the end of the rental I waited 30 minutes for a ride to the airport. I finally called Uber as I had a flight to catch.
Rate quote was ambiguous eg quoted 5days $10 rather than 5 days @ $10/day = $50. Therefore, naturally quote total was inaccurate. Otherwise everything was great and value was excellent. Car was very clean in & out. I have no hesitation in recommending company to my friends.