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The vehicle was clean and in good condition when I picked it up. We had no problems with it during the two week rental. My only complaint, which is why I rated the "Were you picked up/waited on promptly" low, is the agency is open until 6 p.m. but their shuttle service ends at 3 p.m., 3 hours before closing. My flight arrived after 3 p.m. and I was forced to take a taxi/Uber to the rental office. I understand traffic can be bad in the afternoon, but the shuttle should run much closer to closing.
It was a great experience
I've never had a better car rentqal experience--from the time we were picked up to the time we were dropped off. The car was excellent. It was an upgrade also.
My only complaint is that the shuttle from the airport stops at 3PM.
Clearer signage to avoid bothering staff at the nearby car dealership would also be nice.
Overall though l, great service.
The staff is phenomenal. The down side is far from airport, if you have early fly you will loss on pay day due to their operations hrs.
Good company first time but , no the last . I am really satisfied Thank you
Everything was awesome from Bella on Marginal Kennedy in Puerto Rico. Great value for a great car and everything was easy to handle.
Excelente servicio y el mejor precio!
Good customer service
good service and very satisfied