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Staff was professional and friendly.
The car was brand new and awesome service!
I dont have insurance. The insurance daily rate was not expected. Other rental agency insurance raty are between 10 to 11 dollars daily. Insurance daily rate was expensive.
The rental agency is not at the airport. It is 15 minutes away. They refused to shuttle us to the business to pick up our car. We had rented a Honda pilot and we were given a plain Jane Ford explorer. Other than that everything was great.
Bella Rent a Car was exceptional, highly recommend! Awesome customer service, above and beyond.
Was given a brand new car that met all of our needs and more.
When we got to San Juan airport there was no one waiting to pick us up, than someone we ask said we had to call the company for pickup, had to wait for them to pick us up. They should of said something, that way I would of called as soon as I landed. That was the only hiccup, everything else was fantastic. Thank you
Thank you for helping to make our first trip to Puerto Rico exceptional.
Great value, shuttle was a nice bonus.
Satisfactory
They need to explain briefly about the security deposit