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The rental was great. The only difficult thing is the location away from the airport and the limited hours for shuttle or pickup of the vehicles.
overall a very good experience
Affordable, Clean, Awesome Staff and rentals are in great condition. I arrived after hours because my flight was delayed. I called the key was left with Security. Someone on-site helped me find security. I would recommend 100%
Less than 12 hrs before my flight it was cancelled. And i fought all night to get a new flight to make my trip happen. With no luck Bella was super understanding and gave me a full refund. I will be booking with them when I make new arrangements for my trip. Wonderful people.
Process was easy, simple and very convenient. The entire staff was very professional and helpful!
Second time renting. I am extremely satisfied with cars and rates, so much I was willing to go through the inconvenience that they are far from the airport. There is an opportunity to improve service particularly upon returning cars. I waited a long time for the car to be checked and for the paperwork, and then the agent answered another customer call despite that I asked him to put call on hold since I had waited over 35 min at that time. Most likely will not recommend and not rent again.
This is a good well-run company. The staff are competent and the vehicles are good. They are a bit slow in processing customers, but did provide a courtesy shuttle back to the airport for us. That was helpful.
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