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The rental rate was excellent. The quality of the vehicle was poor. The vehicle engine was very loud and vibrated the car, the acceleration was poor, the breaks were poor, the traction and suspension and maneuvering were poor, it was difficult to drive above 60 mph, the seats were stiff and uncomfortable, the electronic console was unresponsive, the trunk space was small.
Everything went well except for waiting for 28 minutes in extreme heat was very unpleasant which led to headaches and dehydration (thought was a 10 min wait and there was nothing closeby to get water)
A great price; a good reliable car; fast and courteous pick-up. We couldn't ask for more.
I have to say that it was so fare my worst experience with a car rental. I rented a model and then one day before I got a email, that the company sold this model. On the pick up day they had to fix my second choice and I had to wait 1.5 hours. At the end it was the wrong car for a bad price. So I think for the next time I will rent with a other company, like I did before for the last 10year. Thanks.
Martin Ehleben
martinehleben@gmail.com
Easy to deal with and seamless process. Will definitely rent again
This was a great company.
Everyone at Black and White Care rental was great! Friendly, easy to work with, efficient. The car was in great shape and they even gave us a quick ride to the airport afterward. I will definitely be renting from them again!
We had a great experience with Black and White, we would definitely rent a car with them again, maybe the Ferrari next time!
I didn't realize how far the rental place is from the airport. Plus, the pickup situation was ridiculous, and I was not informed when there was an issue that prevented the driver from leaving, until after I had been waiting 30 minutes. This is unacceptable.
I'll rent again with you.