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Black & White Rent A Car has a great, helpful staff with competitive prices and close proximity to LAX airport.
Very good rental experience overall. The only downsides were (1) the inconvenience of taking an LAX shuttle to a “remote rental location” (aka a parking lot a mile from the airport) and having to wait 10 minutes in the heat for a second shuttle to the rental agency and (2) surprises with the price, one being a safety deposit put on my credit card that was more than twice the whole cost of the 3-day rental and another being having to pay extra to return the car at 5:00 pm on a holiday Monda
Best rental experience in a long while!
the metro shuttle that we were asked to take took 20 minutes to finally arrived and when it did it was so filled we couldn't even fit in, waited another 20 minutes to have it happened again then had to call and get a ride from you guys. its a little annoying after a long day of travel to have to deal with all that
Very happy with staff great customer service. Thank you
Kevin and Robert were very kind and respectful. They helped walk us through the process and answered all questions we had. Will definitely be recommending them to friends and renting from them again in the future!
My only issue was the lack of convenience as with the larger companies.
The young lady who assisted me was so nice, efficient and helpful. The price was great as well as the service. Also, both of the guys who did pick up and drop off were very courteous and patient. Bravo to everyone and THANK YOU!
This is the best car rental company I have ever used. Great price and great value. People are nice and efficient. Almost no waiting for pick up and ride back to the airport. A+++
After waiting about 20 minutes to be picked up after being told it would be about 5, I finally was picked up and taken to the rental facility. After giving them my drivers license and card, I was informed that because my car did not have physical numbers on it I would not be allowed to rent a vehicle with this company. I was given a ride back to the location where I was picked up but no other help was given whatsoever. I will never recommend this company to anyone.