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Thank you Liam for finding me the USB to cig lighter plug! You rock!
Very professional and polite service and I didn't have to wait long at all for pickup at the airport lot. I would definitely rent from Black and White again!
The woman who set me up with the rental car also gave me a tutorial on how to connect my phone to bluetooth and use my maps feature on my phone. I was in LA for a long weekend from NY where I do not have a car and it ended up making my trip so much more manageable to have that extra help. I also managed to forget my paperwork at the rental desk and she emailed me a receipt when I called about it a half hour later. The customer service was superb in my opinion.
n.a.
Great Experience!
Great Experience!
For the most part this was a really good experience. The only comment I have to make is, on the day of the drop-off for my car, I went up to a lady at the counter to ask for help and she said someone else would help with an attitude. That was a big turn off and I wish I knew her name but she didn't have a nametag on otherwise I would let you know. Other than that, the rest of the staff was really courteous and helpful!
none
Excellent service. Friendly and helpful. I would highly recommend Black and White
Will use Black & White over and over. Far superior service to others I have used at LAX!